Privacy Policy

1. Information We Collect

We collect information you provide directly, including your email address, password, emergency vault content, trusted contact information, and check-in preferences. We also collect usage data such as check-in times and subscription status.

2. How We Use Your Information

We use your information to provide the Confidence Vault service, including sending check-in reminders, notifying your trusted contact when escalation is triggered, processing payments, and improving our service.

3. Information Sharing

Your emergency vault information is shared with your designated trusted contact only during an active escalation (when you've missed a check-in). We do not sell or share your information with third parties for marketing purposes. We use Stripe for payment processing and Mailgun for email delivery.

4. Data Security

We implement industry-standard security measures including TLS encryption for data in transit, encrypted database storage, and secure password hashing. Your trusted contact's vault access is protected by a PIN you create.

5. Data Retention

We retain your data as long as your account is active. When you delete your account, we permanently remove your personal data within 30 days. Some data may be retained longer if required by law.

6. Your Rights

You can access, update, or delete your personal information at any time through your account settings. You can also export your data or request that we delete it by contacting support.

7. Cookies

We use essential cookies to maintain your login session. We do not use tracking cookies or third-party analytics that collect personal information.

8. Contact

For privacy questions, contact us at privacy@confidencevault.com.