Wellness Check Location
123 Anywhere Street,
Springfield
HOW IT WORKS
See Confidence Vault in action
Set a check-in schedule, choose who should hear from us, and decide exactly what they can see if a check-in is missed.
Meet Marg Anyone and her trusted contact, Alex Morgan. All names and details below are fictional. These display-only demonstrations cannot send messages or change an account.
01
Set your check-in schedule
Marg chooses a daily 8:00 AM check-in and her reminder preferences. If she has not checked in 30 minutes after her reminder is sent, the escalation process begins.
Check-in time8:00 AM
FrequencyEvery day
Grace period30 minutes after reminder
✓ Send check-in reminder by email
SMS remindersOff
WhatsApp remindersOff
02
Choose your trusted contacts
Marg adds Alex Morgan as a trusted contact and chooses how Alex can be notified. Depending on her plan, she can add more than one trusted contact.
AM
Alex Morganalex@example.com(555) 010-1234
Email alertsEnabled (required)
SMS notificationsOptional · verified number
WhatsApp notificationsOptional · available by plan
03
Control what they can see
Permissions are set per trusted contact. Marg shares the categories Alex may need, while categories she does not select stay private. A wellness-check location is available when the account owner permits it.
04
Check in
A normal reminder is simple: Marg confirms she is okay. The example below shows that same simple check-in experience. It is for display only and cannot be used to check in.
Hi Marg,
Just a quick check-in.
Tap below to confirm you’re okay.
Check In
Checked in successfully.Checking in on time means no alert is needed.
05
If a check-in is missed
After Marg’s configured grace period, Alex may receive an alert. A missed check-in is a prompt to reach out. It does not tell you what has happened.
Notification and access steps can vary by channel. Email carries the secure link; WhatsApp can link to an incident experience that may not require a PIN; SMS directs the contact to email for the full details.
Confidence VaultTrusted Contact Notification
Hi Alex,
Marg missed their scheduled Confidence Vault check-in today.
This doesn’t always mean something is wrong, but it’s worth checking in.
Recommended first step
Try reaching out to them directly using your usual methods first.
Try reaching out to them directly using your usual methods first.
Check on Marg
Secure access link (display only)
Secure Access PIN
482731
Use this PIN if prompted when accessing the Emergency Vault.
Fictional example only. This static PIN does not unlock any vault or connect to any account.06
They get the information you chose to share
In Alex’s portal, the shared view is purposeful and limited. It contains only the information Marg has permitted Alex to see.
Emergency Vault UnlockedShared with Alex
Medical Information
Allergies: None known
Medications: None
Lucy (cat)
Care notes: Food is in the kitchen cupboard.
Dr. Sarah Chen
Specialty: Primary care
Insurance
Provider: Example Health Plan
Notes: Insurance card in wallet
07
When you’re okay, they know you’re okay
If Marg safely checks in after an alert, an All OK update can be sent to the trusted contacts involved. This lets them know no action is needed.
All OKTrusted Contact Update
Hi Alex,
Marg has checked in and confirmed they’re okay.
No action is needed on your part.
This notification is provided for your awareness only.
A quiet safety net when you live independently.
Put a plan in place now, so the people you trust have a clear next step when it matters.